Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Gerry Boushelle, associate director of global supply chain clinical-supply manufacturing in Pfizer’s (New York) global research and development division, presented a case study of the company’s ...

Between a pandemic, heightened competition, total supply chain uncertainty, and states shutting down and opening — customers, suppliers, and employees are all in unchartered territory. Despite the ...

Dr. Adil Dalal, DBA is CEO, keynote speaker, leadership guru, author of 4 books, and winner of numerous prestigious global awards. Lean technology, also known as the Toyota Production System (TPS), ...

Lean and Six Sigma are the perfect pair for improving customer value by reducing waste, boosting productivity, and reducing defects and variations in products and services. Lean Six Sigma combines two ...

Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. When companies decide that their own internal warehousing capabilities are lacking, ...